Privacy Policy

At ZeeScores™, privacy isn't just a policy—it's core to our mission. We built this platform to give franchisees a safe space to share honest feedback without fear of retaliation. This policy explains how we handle your data.

Information We Collect

When You Submit a Review

We intentionally collect minimal information to protect reviewer anonymity:

• NOT collected: IP address, email address, name, browser fingerprint, or location data
• Collected: Your review text, ratings, franchise selection, and whether you're a current or former franchisee

Verification Process (Optional)

If you choose to verify your review, we collect your phone number solely to confirm you are a real franchisee. This number is:

• Only accessible to one administrator during verification
• Permanently deleted after verification is complete
• Never shared with franchisors or any third party

Analytics & Tracking

We use the following services to understand how visitors use our site and to improve our platform:

• Vercel Analytics: Anonymous page view and performance metrics
• LinkedIn Insight Tag: Helps us measure ad campaign effectiveness
• Visitor identification tools: Help us understand our audience to improve outreach

These tools may use cookies or similar technologies. You can manage cookie preferences through your browser settings.

How We Use Your Information

• Display reviews to help prospective franchisees make informed decisions
• Calculate and display franchise scores
• Verify that reviewers are legitimate franchisees (when opted in)
• Send newsletter updates (only if you subscribe)
• Improve our platform and user experience

What We Will Never Do

• Never share reviewer identities with franchisors
• Never sell your personal information
• Never remove reviews because a franchisor asked us to
• Never use your information to identify you publicly

Data Security

We use industry-standard security measures to protect the data we do collect. Our database is hosted on secure infrastructure, and we limit access to personal information to essential personnel only.

Your Rights

You have the right to:

• Request information about what data we have about you
• Request deletion of your data
• Unsubscribe from our newsletter at any time
• Opt out of analytics tracking via browser settings

Contact Us

If you have questions about this privacy policy or want to exercise your rights, contact us at privacy@zeescores.com

Changes to This Policy

We may update this privacy policy from time to time. We will notify users of significant changes by updating the "Last updated" date at the top of this page.